In-store Marketing in a World of Coronavirus

You might think we’re out of our minds, or desperate, or both, to want to sell you our in-store marketing solutions, when many companies cannot even afford to pay salaries in this time of crisis.

There is method in the madness. The only way you are going to be able to grow again is to get your market back, and to do it fast.

You cannot easily market via newspapers or magazines – people aren’t buying.

We see the best way to grow business again is to try to sell more to existing customers, those who come through the door of your shop or business. This is in-store marketing.

Our solution is to start advertising and communicating more though TV screens you probably already have in the business.

There is a lot of useful information and advertising that you can put onto the screen. Your customers will thank you for it and spend more.

  • Details of your Covid plans and policies
    • All businesses need to have a Corona Policy. It’s way better to ask us to update a screen remotely than print a poster when policies change
  • Reminders to wash hands, sanitize, keep social distancing
  • Details of the range of products you are allowed to sell. As regulations change you want to quickly add to the list of items you are selling.
  • Prices, special offers, new items in stock
  • General information including news, weather reports, exchange rates

How we would like to help: We arrange to install a media player next to your TV screen. Thereafter we remotely upload your signs, images, videos to the screen whenever you wish. We don’t need to come into the store to make those changes. A truly remote and socially distancing solution. We can even design the content for your screens if you need assistance.

Costs in today’s economy are obviously of crucial importance to you: We charge a fixed monthly fee of R1000 excl VAT to manage your screen. For the next 3 months we are discounting this by 25% to R750 per month excl VAT. This includes supplying the media player and unlimited uploads or content. (Design of content will be extra)

We do not insist on a contract. If the solution does not work for you let us know before the end of the month and return the media player.

If you want more information or to discuss how this will improve your business, please call/email me. We can also do video meetings.

Why not use a USB to Update your TV screens?

TVs are becoming very popular in businesses. Most businesses use a USB to plug into the USB port of the TV screen. Most new TV screens have a USB port, so why not use it? Why use a more expensive media player?

The typical use of a USB or flash drive is someone will create a whole lot of images or videos and copy it onto the USB. Then he/she will plug the flash drive into the TV set which starts playing the images and videos.

Sounds easy? Not so fast! Very often the designer works from an independent office. He then has to upload the images to Google drive or dropbox, or to the local server. Someone has to copy the files from the cloud onto the flash drive and get it to the location of the TV screen. This could be a shop or a branch of a business. The USB must then be inserted into the TV.

This raises many problems. Multiple people have to be involved, with the important one being the person in the shop or branch. Many TV screens are mounted high up on a wall so the person has to climb a ladder or stand on a chair in order to get to the TV screen. Very often it is difficult to find the USB port on a mounted TV screen. Either you have to take the screen down or you have to fiddle around the side of the screen to get to the USB port.

It is no wonder that many businesses using the flash drive approach do not update their screens very often, it is just too much hassle.

There are good arguments why screens should be updated every day or at least once a week. New information becomes available in a business every day. It will be good to add it to the screen playlist. The screen should also be updated for special events, eg Valentines Day, Mother’s Day. Some businesses have a special price on a specific day of the week. That should be advertised and changed every week. If you are ine the food industry then you may want to advertise breakfasts from 7am to 10am, and then change the screen to reflect a lunch screen. Maybe there is a chef’s special each day, and it will be better and easier to put it onto a screen or multiple screens rather than writing on a chalk board.

Our managed screens have current local news, weather, exchange rates on them. This makes it more interesting for the customer and will grab his attention. Your aim is to get him to look at the screen and decide to make a purchase.

Whatever is put onto the screens needs to be changed before the target market gets bored. It is impossible to ask a shop manager to change images on a USB at 7am and then again at 10am. It is virtually impossible to ask a manager to change images every week.

What of the situation of a chain of stores or multiple branches. It may be very good to have the same images on all the screens in the country or even in a large office. It will be good to update all screens simultaneously. Only a remote controlled media player system can ensure this. USBs become redundant. Imagine changing one image and uploading it instantly to all the TV screens in the region, province, the country, the world. Imagine scheduling the change so the system automatically updates at the required time.

Summary:
USBs drives will work, but are an inflexible method of updating TV screens.
As more screens are used, a better method is required.
This method is via remote access to a media player
When you add in the cost of time and hassle to the employees who have to update the screens manually, a remote controlled media player becomes very cost effective.

Happy customers spend more

People walk past your shop. They glance inside. They’ve probably walked past the shop many times. If they see something interesting they will stop and see what is there. If interesting enough they’ll come through the door.

They’ll look inside. The look and feel of the shop and the merchandise will make them stop and consider a purchase. They may read a price, or see a special offer. If there is enough to excite them, they’ll spend money.

Imagine a big TV screen on your wall. It’s showing exciting images and videos about the store. It’s showing pictures of your products. It’s not a boring static image like a poster. Multiple pictures and videos are always showing. It enough to make the passerby look twice. If anyone is in the shop, it will enough them to watch and see what you are offering.

What is better? An empty wall or a screen showing coffee or pizza or clothing or paint.

Which is better? An empty wall or a screen showing all your offerings or specials, or what to do with them or how good it will make the customer feel?

Even if they intended buying something when they came into the shop, our aim is to encourage them to spend more. A happy, informed customer will spend more.

Digital Signage for a Vet

It was time for the Jones’s family pets to have their annual vaccinations. All three large dogs were put in the car and taken to the nearest vet.

At the Vet the dogs arrived with the family and waited eagerly.

There in the corner of the room was a large digital sign installed and Managed by ET Digital. On the sign was a whole array of interesting information. The Jones’s kids watched as multiple displays of video’s, tips on how to look after your dog and much more was put on display on the screen.

On one of the screens was an advert for pet sitting services. Mrs Jones’s had been worried about her beloved dogs as the family was going on holiday soon and she didn’t have anyone to look after the dogs.

Mrs Jones went up to the reception area and inquired about the pet sitting services she saw on the screen that was supplied and Managed by ET Digital.

Mrs Jones was feeling happy and the Vet was also feeling happy as the investment on their new Digital Sign by ET Digital had brought in some extra business.

A managed digital sign

We see many TVs and video screens at many businesses and offices. Most of them are unmanaged. It could be that someone installed a screen in the business and thought it would be a good idea to use for adverttising. They found some images or a video clip and used a flash drive which they connected to the screen. It was instantly a wonderful addition to point of sale marketing. The business owner or manager loved the idea, and the sign was topical. Some enterprising businesses went a step further and installed a video recorder or even DSTV. The video recorder gave high quality video. Playing a program through your DSTV decoder was also a good idea, particularly if it was tuned to the news or a popular football match.

Over time the same content on the flash drive was beginning to get boring. The manager found he did not have the time or skills to redo the images, so the same old advert was seen by customers month-in month-out. The same video kept playing too. Even if the manager was able to change the images or video he would have had the hassle of uploading it to the flash drive or video recorder.

It’s not a big deal to do this, but when you have a hundred other things to do, this becomes an effort.

So, what can the ED Digital managed service do for you? We know how useful a screen can be at point of sale or for customer knowledge. Business condition evolve quickly and the screen should be the first point that gets updated. If you are going to open late tomorrow due to stock take, let your customers know today. If it is a holiday or special day, let your customers know what special offers you have, for example Valentines Day, Mothers Day.

How is it going to work? We will update your images, or remind you to, maybe via your ad agency. Every month we’ll give you ideas, if necessary meet with you and help you make a calendar of activities for your screens. Since we can remotely update your screens it is a matter of a telephone call or email to instruct us on your preferences. We can plan and set up a schedule so it happens automatically.

A managed service for multiple screens in an office or business can go further than this. We can update all screens with the same information. A business with multiple branches may want the same images, eg special offers to be shown at all branches, or maybe limited to one area or region.

Digital Signs in a Fast Food Environment

How do you get customers to decide to buy from your outlet, rather than the one next door to you? One way is to ensure your branding looks better, that the food you supply looks more appetizing. Some outlets use light boards – a poster illuminated from behind. Sure, it works, is catchy will entice customers. Other outlets use digital signs. It look the same, and with high definition screens has the same or better quality than any printed poster.

A digital sign can do so much more that the poster. It can display the same image, but can also display video – moving images. When a poster has reached its sell-by date, some one has to design a new poster, get it printed and then installed in the frame where the old one was located. A digital sign can be managed remotely and new images or videos uploaded immediately. Not only is it faster, with less hassle, but after the first couple of posters that need printing it will save a lot of money.

In addition a digital screen can display multiple images in sequence. You are not limited to one image like one poster. The best part though is images and vidoes and be scheduled at display at particular times. A breakfast menu and breakfast items can be displayed until 11:00, a lunch menu from 11:00 to 14:00 and dinner thereafter. Images can be changed for certain dates like valentines day, public holidays, different seasons.

Your outlet can have always have fresh signage.

The Hairdresser

It was time for Mrs Sandler’s monthly haircut. She gently sat in the luxurious chair as the assistant started washing her hair. The water gently washed over the back of her head as the assistant lathered the shampoo in circular motions.

It was quite a stressful time for Mrs Sandler. Her daughter was getting married in a few weeks and she was unsure of who was going to do her daughter’s hair for the wedding.

Once Mrs Sandler’s hair had been washed, she sat quietly and patiently. Pondering what to do about her daughter’s wedding.

Just then, Mrs Sandler saw a Digital Sign that had been installed by ET Digital. It had all sorts of interesting promotions, tips on how to look after your hair. Mrs Sandler was watching the screen enthralled and mesmerized.

There on the last slide was something that Mrs Sandler needed. The hair dresser was offering to travel to the bride’s house to create a wonderful hair style for the wedding.

This Mrs Sandler didn’t know about. If it wasn’t for the Digital Sign installed and managed by ET Digital the opportunity would have been missed and Mrs Sandler would have go to another hair dresser somewhere else.

Once Mrs Sandler’s hair was completed, she booked to have the special wedding service for her daughter.

Feeling happy and looking great Mrs Sandler was smiling all the way to the car.

The hairdresser was also feeling great because he had secured an awesome job and was very happy with his new investment. A digital sign from ET Digital.

How a digital sign could work in a dentist’s waiting room

It was time for Mr. Jones’ annual dentist appointment. As he arrived at the waiting room, he politely told the receptionist that he had arrived and sat down to read a magazine.

The magazine was quite boring, and he couldn’t focus. Mr. Jones sat up and noticed something new that caught his eye.

The dentist had put up an interesting new screen.

It had tips on how to brush your teeth properly. It had tips on how to floss correctly. It had beautiful pictures of the latest technology in oral care. It had tips on what foods to eat to protect your teeth. It had specials on the latest electric tooth brushes. It had an elegant snippet of the latest medical aid policy and it had a short video of an interesting method to care for your teeth that Mr. jones had never heard about before.

The screen had kept Mr. Jones mesmerized for a few minutes until he heard the words.

“Mr. Jones”, the dentist is ready for you.

As Mr. jones was led into the dentist rooms he remarked. “I was watching your screen in your waiting room. I see that the latest electric tooth brush is out now. Could I please place an order?”

Digital signage is a dynamic display screen that can be used in your office, shop, waiting room or anywhere people visit. Having a digital sign can be used to effectively communicate a message through video and images.

It is possible to use a digital sign to educate people, notify people and promote products from your business.

This was an example of how a digital sign could be practically used in a dentist’s waiting room.